Business Development Manager - North Africa
OTA Insight is a Revenue Management Intelligence Provider for the hospitality business (our clients are individual hotels and major chains like Hilton, Accor, … ). OTA Insight is an online dashboard solution (SaaS) providing rate intelligence for the hotels to increase their revenue by optimizing their pricing. We combine cutting edge technology and data analytics to provide smarter business intelligence to maximize occupancy and revenue.
Today OTA Insight is present in more than 185 countries around the world and works with more than 55,000 independent, local and global chain properties. We have grown to a team of 225 employees representing 36 nationalities and working from locations all over the world.
When you start here, you’ll find yourself in an environment that's exciting, motivating, challenging, and fun. We are expanding internationally and are looking for a full-time Business Development Manager - North Africa
- Source potential client opportunities via cold calling, (cold) emailing campaigns and through interaction with professional industry network groups
- Build, organize and execute a business development plan to achieve business aims and sales targets.
- Utilize and develop innovative strategies to maximize results and win over challenging targets.
- Respond to all incoming product enquiries, referrals and leads in a timely and effective manner.
- Preparation of accurate quotes, development and presentation of proposals to clients in a professional and confident manner.
- Organization of online (WebEx webinar) or personal product demonstrations and advanced training sessions.
- Maintain accurate records of your business development activities on OTA Insight's CRM system.
- Achieve sales KPI's and targets.
- Sales to be finalized in a timely manner, with a focus being placed on being proactive.
- Maintain regular contact with prospective clients and new accounts.
- Continue to identify upgrade opportunities with the existing client base and generate new sales from these organizations.
- Contract negotiation as required, maintaining a balance between optimal service, value for the client and OTA Insight's profit margins.
- Ensure all documentation is complete post sales to set up trials, and to move the client to a subscription.
- Provide client feedback on products to the Product Development team so that products can be reviewed in line with the feedback.
- Attend meetings, (inter)national conferences and organize regional road shows as required.
- Demonstrate commitment to the team, to ensure the team achieves its goals, objectives and SLA's.
- Adopt the relevant processes, procedures and policies to ensure a consistently high level of service is adhered to.
- Where necessary identify short falls in the process and procedures and suggest process improvements.
- An ideal candidate has a Bachelor's Degree in Hospitality, Business, Communication, Finance, Economics or other relevant field
- You have 4+ years relevant experience in business development in the hospitality business, or with a SaaS company
- You are comfortable navigating software and conducting webinars/tutorials
- You have a focused, “hunter” mentality to find, solicit, and drive new business to the company
- You are fluent in English and Arabic, French is a strong plus
- You have experience with SalesForce, or other CRM systems and related sales tools
- Of course, you have excellent written and oral communication skills and demonstrates a high level of diplomacy