Business Development Manager - Vietnam

Job description

OTA Insight is a Revenue Management Intelligence Provider for the hospitality business (our clients are individual hotels and major chains like Hilton, Accor, … ). OTA Insight is an online dashboard solution (SaaS) providing rate intelligence for the hotels to increase their revenue by optimising their pricing. We combine cutting edge technology and data analytics to provide smarter business intelligence to maximise occupancy and revenue.

Today OTA Insight is present in more than 185 countries around the world and has more than 55,000 partners. When you start here, you’ll find yourself in an environment that's exciting, motivating, challenging, and fun. We are expanding internationally and are looking for a full-time Business Development Manager for Vietnam - based in Vietnam or Singapore.


  • Source potential client opportunities via cold calling, (cold) emailing campaigns and through interaction with professional industry network groups

  • Build, organize and execute a business development plan to achieve business aims and sales targets.

  • Utilize and develop innovative strategies to maximize results and win over challenging targets.

  • Respond to all incoming product enquiries, referrals and leads in a timely and effective manner.

  • Preparation of accurate quotes, development and presentation of proposals to clients in a professional and confident manner.

  • Organization of online (WebEx webinar) or personal product demonstrations and advanced training sessions.

  • Maintain accurate records of your business development activities on OTA Insight's CRM system.

  • Achieve sales KPI's and targets.

  • Sales to be finalized in a timely manner, with a focus being placed on being proactive.

  • Maintain regular contact with prospective clients and new accounts.

  • Continue to identify upgrade opportunities with the existing client base and generate new sales from these organizations.

  • Contract negotiation as required, maintaining a balance between optimal service, value for the client and OTA Insight's profit margins.

  • Ensure all documentation is complete post sales to set up trials, and to move the client to a subscription.

  • Provide client feedback on products to the Product Development team so that products can be reviewed in line with the feedback.

  • Attend meetings, (inter)national conferences and organize regional road shows as required.

  • Demonstrate commitment to the team, to ensure the team achieves its goals, objectives and SLA's.

  • Adopt the relevant processes, procedures and policies to ensure a consistently high level of service is adhered to.

  • Where necessary identify shortfalls in the process and procedures and suggest process improvements.


  • You have a Bachelor's Degree in Hospitality, Business, Communication, Economics or other relevant fields.
  • You have 4+ years relevant experience in business development in the hospitality business or with a SaaS company.
  • Passion for the travel industry is an absolute must, we all caught the travel bug at OTA Insight ;)
  • A hunter by heart: thanks to your hunter mentality, you can find, solicit and drive new business to our company. After generating leads, you are comfortable presenting and promoting our products by webinars and tutorials.
  • You're not the salesman that sells thin air, right? You're passionate about our products and tailor your pitch to the audience's needs.
  • You are a self-starter: you will pose new ideas and process improvements for our sales process.
  • You have experience with SalesForce, or other CRM systems and related sales tools.
  • You are fluent in English and Vietnamese, other languages are a plus! And of course, you have excellent written and oral communication skills and you demonstrate a high level of diplomacy.