Dallas-Fort Worth Metroplex, Texas, United States$67,000 - $90,000 per yearPeople & Talent
OTA Insight is a BI solution focused on Revenue Management for the hospitality industry. Our dashboard provides rate intelligence for the hotels to increase their revenue by optimising the pricing of the rooms on various channels for various lengths of stays. We combine cutting edge technology and data analytics to provide business intelligence driving revenue management processes to maximise occupancy and rates for incremental revenues. We have grown to a team of 425+ employees representing 36 nationalities and working from locations all over the world.
We are looking for a full-time HR Generalist to join our People & Talent Team in our Dallas, TX office to support the growth of our North and South American teams. The HR Generalist will report to our Head of People Operations and will work closely with our Head of Talent Enablement
Snapshot of the role:
You will be the go-to person for day-to-day HR Operations for the region both linked to the employee lifecycle as well as payroll & benefits. Your main duties include conducting employee on and offboarding, planning and communication of (bi)annual performance & development review sessions, promote and roll out HR Programs in the region, administering and coordinating benefits programs, US focused projects, processing payroll as well as maintaining contact with employees and beneficiaries to facilitate proper and complete utilisation of benefits for all employees. You will be the trusted advisor to the AMER Leadership team on People Ops matters and will work closely together with the Head of Talent Enablement and HR BP for the Revenue Team on specific topics concerning the US team.
Key Responsibilities :
Compensation, Benefits & Local Regulation
Together with the Head of People Ops, plans and administers the annual open enrollment period. This includes preparation (or revision) and distribution of materials, conducting meetings to communicate changes to employees, arranging for on-site representation by providers, and processing changes within deadlines.
Processes payroll for employees; including, administering regulatory requirements, e.g., garnishments, tax levies, and support orders, and other adjustments to pay as necessary
Recommend, design, and draft employee lifecycle policies and procedures that enhance and optimise existing HR practices
Be up to date with current laws and regulations regarding Human Resources, Payroll, and Benefits in the US and be proactive in communicating this to people and functional leaders.
Contributes to People Ops compliance efforts by ensuring guidelines and policies are consistent and enforced in the areas of FMLA, ADA, FLSA, etc.
Employee Experience & Lifecycle
Be a key stakeholder in communication and roll out of the performance management cycle for the AMER & LATAM region
Collaborate with our Head of People Operations and Head of Talent Enablement to provide support to acquired organisations in the AMER & LATAM Region, advise on priorities for the region, help implement changes or facilitate further integration from an HR perspective.
Drive AMER / LATAM specific projects based on global strategy in collaboration with Head op People Ops & Talent Enablement.
Drive AMER / LATAM specific initiatives such as cultural initiatives, D,E & I projects, own identified projects
Enhance job satisfaction, wellbeing, and employee engagement by resolving issues promptly, and collaborate with the broader People & Talent and departmental HR Business Partners team to ensure the right people priorities are being set and worked on for the region.
Check in with AMER leadership on their monthly meetings and make sure regional feedback is being discussed and followed up on.
Bachelor’s Degree in Human Resources or Accounting with minimum of 3-5 years equivalent experience in a related function
Previous experience in administering payroll and open enrolment
Understanding of the US Total Reward market
Great communication skills, both written and verbal, with a confident, yet approachable, demeanor
Ability to collaborate effectively with multiple stakeholders across the organization
Ability to handle ambiguity and competing priorities
Exceptional organizational and time management skills
An independent, autonomous, and enthusiastic hands-on approach to all tasks; willing to roll-up your sleeves to help as needed
Great at observational analysis and able to proactively identify opportunities and gaps, with emphasis on company, employees, and culture
Owns local health and safety knowledge base and ensures timely compliance and educational initiatives
Hands on working knowledge of the Google Suite or MS Office Suite is a plus
Strong interest in process improvement, D&I, social law
In addition to benefits and other OTA Insight total rewards, the annual base salary for this role ranges from $67,000.00 - $90,000.00. We benchmark our salary ranges for new hires in relation to the role, level, and role location; however, we consider a multitude of factors, to include relevant experience, skills, and education/training, to determine compensation within the identified range.
At OTA Insight, you join our high performance #bestteamever where you can be part of growing and developing a market leading technology platform. We are a rapidly growing company and are looking for passionate and talented team players. With extensive training and development programs the opportunities to succeed here are endless, as we continue our journey to innovate and disrupt with our cutting-edge technology.