Product Analyst

Job description

It has been a big year here at OTA Insight as we recently had the pleasure of announcing a new series B funding of 80 million which will fuel our investment in product innovation! To accomplish our ambitions plans we are growing our innovation teams significantly where our Product Team plays a crucial part in. Ready to have a big impact in an ambitious scale-up? Read along!

OTA Insight is a commercial platform for the hospitality industry (our clients are individual hotels and major chains like Hilton, Accor, etc.). We combine cutting edge technology and data analytics to provide smarter business intelligence for hotels to maximize their occupancy and revenue.

Today OTA Insight is present in more than 185 countries around the world and works with more than 55,000 independent, local and global chain properties. We have grown to a team of 225 employees representing 36 nationalities and working from locations all over the world.

We are looking for a full-time Product Analyst based in London or Ghent to join our Product Team to drive better product decisions. We are looking for a self-starter, focused on results, with demonstrated success in using analytics to drive the understanding, growth, and success of a SaaS product.

What will I be doing?

  • You’ll lead the analytical thinking in how we measure the success of our solutions, helping to establish metrics, targets and frameworks to measure performance

  • You’ll ensure our product team has industry best methods to measure and evaluate product performance across our solutions including but not limited to product adoption, user engagement, success-driving usage patterns

  • Offer pro-active support in defining/measuring success for new launches

  • Build the foundations for the Product team to access self-service analytics

  • Deliver in-depth data-driven insights & recommendations to influence product decisions

  • Partner with User Researchers to identify opportunities to improve our products based on user feedback and help quantify the impact of their qualitative insights

  • You’ll become a key bridge with Data Analytics team, ensuring we collect the right data to produce relevant business insights


  • Experience of establishing product measurement frameworks that drove SaaS product performance
  • Hands on experience of managing an analytics backlog

  • 2+ years experience of hands-on SQL

  • 2+ years hands on experience in product analytics (Google Analytics 360, Mixpanel, Amplitude, Heap,..)

  • Track record of working independently to shape analytical problems and define testing methodologies

  • Experience using data visualisation tools such as for example Tableau, Looker, Periscope, ..

  • Working knowledge of Excel/Google Sheets - although these aren't our preferred tool for analysis, there may be instances where they are required

  • Previous experience of working in a scale up environment (nice to have)

Joining our team will give you endless opportunities to use your passion, ingenuity, experience, and pragmatism to help OTA Insight become top of mind with every hotel and revenue manager. OTA Insight’s innovative, intuitive hotel and property revenue management technology affect tens of thousands of customers including the world’s largest hotel chains.

At OTA Insight you join a high performance team #bestteamever who make a state of the art product. An extensive training and coaching program is provided to keep you up and running, but also to stay up to date with all new technologies.