Product Integrations Manager

Job description

2022 will be a big year here at OTA Insight as we recently had the pleasure of announcing a new series B funding of 80 million which will fuel our investment in product innovation! To accomplish our ambitions plans we are growing our integration teams significantly, where our Product Integration Managers play a crucial part. Ready to have a big impact in an ambitious scale-up? Read along!

 

OTA Insight is a scale-up within the hotel industry. Founded in 2012, with a vision to provide user friendly tools to hoteliers. Today we are considered the global leader in hotel BI and are working with 55,000+ hotels worldwide in 185+ countries. As there are more than 1 million hotels worldwide, we are still filled with ambition to grow further.

 

We are looking for a full-time Product Integration Manager based in our London or Ghent office or work remotely from a European country. As a Product Integration Manager, you’ll enjoy challenging projects and thrive in a fast-paced environment where accountability and initiative is paramount. A successful candidate is a self-starter that will bring experience in project management fundamentals, is able to reason about data and software functionalities, and has a desire to bring innovative technology to the hotel industry.


What will I be doing?

  • Own, structure and facilitate the commercial, engineering and setup processes related to data integrations such as PMS’s, CRS’s, channel managers, and other hospitality software systems.

  • Investigate technical feasibility and data compatibility with partners & hotel customers. After in-depth investigation you will collaborate with engineering to communicate project requirements.

  • Be a trusted advisor for the engineering team, to help them understand the intricacies of every integration target.

  • Actively reason about the implication of limitations of the integration target, and suggest improvement to our product to deal with those limitations or to reshape our integration requirements.

  • You own the roadmap and timelines for our integrations by combining the input of product, engineering, commercial teams as well as your own knowledge and research on the different players. Be the expert on the hotel connectivity landscape. 

  • Work in close collaboration with our integration partners and push for timely delivery.

  • Design the set up process of hotels using the integrations. Work closely together with our Service Delivery team, to ensure they have the right tools to support this implementation process.

  • Encourage customer adoption by collaborating with Marketing and Sales to publicise our integrations.

Requirements


  • Professional experience in an integrations- or partnerships-related role within the hospitality industry. You worked at a hospitality SaaS company? Even better!

  • You are familiar with the hotel distribution landscape and have in-depth knowledge of at least one of the following systems: PMS, CRS, Channel manager, RMS and the data they each manage.

  • You are a self-starter, who is able to loosely define requirements and adapt to a rapidly changing environment.

  • You have a knack for data, and are able to quickly understand the functionalities of a software application.

  • Proven track record of managing projects with a cross-functional group of stakeholders, where you helped to shape the collaboration between the stakeholders.

  • You have excellent communication skills. On the one hand, you’re able to communicate technical information to non-technical (internal) staff in an easy to understand way. On the other hand, you’re able to build effective relationships and comfortable working directly with external stakeholders such as clients & partners.

At OTA Insight you join our high performance #bestteamever where you can be part of growing and developing a market leading technology platform. We are a rapidly growing company and are looking for passionate and talented team players. With extensive training and development programs the opportunities to succeed here are endless, as we continue our journey to innovate and disrupt with our cutting-edge technology.