Product Manager - Integrations

Job description

OTA Insight is a Revenue Management Intelligence Provider for the hospitality business (our clients are individual hotels and major chains like Hilton, Accor, ... ). OTA Insight is an online dashboard solution (SaaS) providing rate intelligence for the hotels to increase their revenue by optimising their pricing. We combine cutting edge technology and data analytics to provide smarter business intelligence to maximise occupancy and revenue.

Today OTA Insight is present in more than 165 countries around the world and has more than 55 000 partners.

We are looking for a full-time Product Manager Integrations in Ghent to join our Product Team. As a Product Manager Integrations, you’ll enjoy challenging projects and thrive in a fast-paced environment where accountability is paramount. A successful candidate will bring experience in project management fundamentals, bringing structure into repeatable processes, excellent written and verbal communication skills, strong people management, passion to the success of the customer, and a desire to bring innovative technology to the hotel industry.

What will I be doing?

  • Own, structure and facilitate the commercial, engineering and setup processes related to data integrations such as PMS systems, channel managers, booking engines and other systems
  • Investigating technical feasibility and data compatibility independently in collaboration with partners & hotel customers before passing on requirements to engineering
  • Design procedure of hotel installs - work towards more efficient processes for both client as well internal teams
  • Set-up regular follow-ups with our integration partners to push for timely delivery
  • Help define the product roadmap & timelines for our integrations, while working with a world-class engineering team in our Innovation Hub in Ghent
  • Work with our Service Delivery team to ensure the smooth test & deployment of integrations
  • Support the existing product and partner team in discussions with new and existing partners regarding datasets OTA Insights is acquiring or can acquire to further business objectives
  • Work with Marketing and Sales to publicize our integrations and encourage customer adoption


  • Comfortability reviewing data extracts for general compatibility

  • Experience with bringing structure into repeatable processes

  • Excellent communication skills, able to build effective relationships and comfortable working directly with client stakeholders

  • Is extremely capable at cross-functional collaboration.

  • Ability to communicate technical information to non-technical staff in a way that is easy to understand

  • 2 - 3 years of experience in the hospitality industry or SaaS

  • Knowledge of systems such as PMS/CRS/Channel manager etc and the data they each manage is a big plus

Joining our team will give you endless opportunities to use your passion, ingenuity, experience, and pragmatism to help OTA Insight become top of mind with every hotel and revenue manager. OTA Insight’s innovative, intuitive hotel and property revenue management technology affect tens of thousands of customers including the world’s largest hotel chains.

At OTA Insight you join our high performance #bestteamever where you can be part of growing and developing a market leading technology platform. We are a rapidly growing company and are looking for passionate and talented team players. With extensive training and development programs the opportunities to succeed here are endless, as we continue our journey to innovate and disrupt with our cutting-edge technology.