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Revenue Operations Analyst

United States, Colorado, DenverRevenue Operations

Job description

OTA Insight is a Revenue Management Intelligence Provider for the hospitality business (our clients are individual hotels and major chains like Hilton, Accor, … ). OTA Insight is an online dashboard solution (SaaS) providing rate intelligence for hotels to increase their revenue by optimising price decisions. We combine cutting edge technology and data analytics to provide smarter business intelligence to maximise occupancy and revenue.

Today OTA Insight is present in more than 185 countries around the world and has more than 55,000 partners.

We are looking for a full-time Revenue Operations Analyst based in Denver but will consider a remote position for an exceptional candidate. As our Revenue Operations Analyst you will contribute to OTA Insight’s success through providing technical expertise to interpret data and present the full picture. We are looking for someone who is able to contribute to building effective Sales strategies through data analysis to capitalise on revenue opportunities. Your focus is to transform data into readable, goal-driven recommendations for continued innovation and growth. In this role you will be reporting to our Global Director of Revenue Operations.

What you’ll do:

  • Bring technical expertise to the team by proactively analyzing data as a means to answering questions from stakeholders or out of self-initiated curiosity that helps Revenue Operations provide data driven insights and actionable recommendations

  • You will need an insatiable curiosity for data analysis and eye for what drives business performance, investigating and communicating areas for improvement

  • Collaborate with peers to improve the quality and accuracy of data starting from input and throughout the operational lifecycle

  • Identify data to analyze, collect the data, clean the data in preparation for analysis, analyze the data, and interpret the results of the analysis

  • Provide descriptive analysis telling us what happened, diagnostic analysis telling us why it happened, predictive analytics forming recommendations for future tactics to drive revenue, and prescriptive analysis delivering actionable recommendations

  • Share results of the analysis in a distilled down, digestible format that can be clearly actioned against by your audience

  • Create and maintain rich interactive visualizations through data interpretation and analysis integrating various reporting components from multiple data sources

  • Collaborate with our Data Analytics team to develop and maintain databases by acquiring data from primary and secondary sources, and build scripts that will make our data evaluation process more flexible or scalable across data sets

  • Ongoing development and management of TAM reporting and communicating actionable recommendations

  • Identify crucial enhancement requirements to the sales process that will lead to higher revenue results

  • Prioritise your work and set appropriate expectations with stakeholders

Job requirements

  • A minimum of a Bachelor's Degree

  • A minimum 4 years of experience in analytics

  • Must have Tableau or Looker expertise

  • Previous experience with CRM systems – Salesforce highly preferred

  • Proven analytic skills, including mining, evaluation, analysis, and visualization

  • Technical writing experience in relevant areas, including queries, reports, and presentations

  • Strong SQL or Excel or Google Sheets skills with the ability to learn other analytic tools

  • Very organised, able to start a project and complete it successfully.

  • High analytical and able to extract business insights from analysis

  • Great time management.

  • Ability to work independently, collaborate with teammates, and fully deliver on all commitments to meet deadlines

  • Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with OTA Insight's values and culture

  • A demonstrated ability to understand and articulate complex requirements

  • Previous experience working in a high growth Tech/SaaS environment is a plus