Software Delivery Manager

Job description


OTA Insight is a Business Intelligence Provider for the hospitality business (our clients are individual hotels and major chains like Hilton, Accor, IHG, etc). OTA Insight is a software as a service (SaaS) solution providing rate & market intelligence for the hotels to increase their revenue by optimising their pricing & distribution.

Today OTA Insight is present in more than 168 countries around the world and has more than

50,000 partners.

As a Software Delivery Manager you will be responsible for helping 50 people deliver exceptional software. You will be the catalyst between our Product and Engineering teams and will ensure expectations on time/budget are aligned, whilst ensuring the development team are working at maximum efficiency and are clear in their objectives. You will assist the Product team in setting and allocating realistic budgets and managing unexpected delays or priority changes, and will assist the Engineering team by allocating the right people around a development and setting clear goals to enable them to deliver a new development on time and within budget.

The key areas of this role are Project Planning, Process Control, Reporting, Risks Mitigation and Team enablement. The Software Delivery Manager reports directly to the VP of Engineering.

Our company

From the very start of 2012, OTA Insight’s vision is to provide user friendly revenue management tools, as well as becoming the global leader in data intelligence for the hospitality industry.

Our founders launched OTA Insight with a mission to help the hospitality industry visualise and leverage its data. Years of constant development and collaboration with hotel partners has resulted in a simple-to-use, live business intelligence platform.

Since then, OTA Insight has won many industry awards and grown to become the preferred revenue management solution for over 50,000 independent, local and global chain properties in 168 countries, supported by 200+ stellar employees.

In this role you will:

    • Define and monitor project schedules, budgets and deliverables.
    • Identify needed resources for projects, defines and assigns major project roles.
    • Monitor projects from start of development through delivery, and resolve roadblocks along the way.
    • Commit to the continuous improvement of the software and processes used in our development process.
    • Work close with Product Director, CTO & VP of Engineering and Engineering Leads
    • Inspire others to continuously improve and raise their standards at all levels of the company
    • Acting as a leader & mentor to team member!


For this role, we are looking for:

    • Proven ability to lead high-performing engineering teams in a management capacity
    • Excellent business judgement and deep curiosity about how things work
    • Passion for creating effective processes that scale
    • Bachelor or Masters degree in Computer Science or a related field and a demonstrated history with engineering
    • 3 years working in a technological role, and 1 years managerial experience
    • Excellent verbal and written communication skills
    • Ability to inspire, delegate & influence effectively